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真歉意还是假客套:如何判别道歉是真心还是假意

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Sorry seems to be the hardest word. So sang Elton John on one of his biggest 1970s hits - but not every public figure seems to find it so tough to utter that powerful five-letter word.

“对不起”似乎是最难说出口的词,艾尔顿·约翰20世纪70年代发行过的同名热单(Sorry Seems to be the Hardest Word)就是这么唱的。不过,并不是每一位公众人物都觉得这个颇有分量的词难以启齿。

In recent months a broad spectrum of public figures, from politicians, to Hollywood actors and YouTube stars have all publicly expressed remorse.

近几个月来,各个领域的公众人物,从政界人士到好莱坞演员再到YouTube明星,都曾公开表达过歉意。

But with so much remorse on the airwaves, just how can we differentiate a forced apology from a heartfelt expression of remorse?

但是电视屏幕上的这么多歉意,我们要如何分辨哪些道歉是被迫作出的,哪些是真心实意的懊悔呢?

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