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1. They use good body language 1.他们使用好的肢体语言 Make direct eye contact and put your torso and shoulders in his direction. Give him your undivided attention and focus to show that you’re invested in the dialogue. 要有直接的眼神接触，身体正面和肩膀要面向对方，把全部注意力放在对方身上，让对方知道你聊天很投入。 2. They watch for nonverbal cues 2.他们注意非言语的暗示 Pay attention to the speaker’s expressions and body language. Nonverbal clues are just as important as verbal ones. 你要注意说话人的表情和肢体语言，非言语的暗示和语言一样重要。 3. They don’t interrupt 3.他们不会打断别人 Let your partner say what’s on his mind freely and finish his own sentences. If you really have something important to say or need some clarification on something, jot it down to ask the person when he pauses. 让对方自由表达想法，说完他要说的，如果你真有什么重要的话需要说或者需要说明某件事，你就记下来，等对方停顿时询问。 4. They resist the urge to offer solutions 4.他们不会冲动地给出解决方法 Being an active listener means you’re allowing your friend to get out his emotions in a healthy way, without trying to fix the problem. If he wants to hear your opinions, he’ll ask for them. | 
