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When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success. 当情商（EQ）初次出现在人们的话题时，通常是那些奇怪发现中所缺失的一环：拥有平均水平智商的人们通常都比高智商人士的表现更出色，比例达到70%。这种“不正常”的现象使得大量认为“智商是成功的唯一要素”的假设发生了改变。 Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90% of top performers have high emotional intelligence. 近几十年来的研究开始把重点转向情绪智商（情商），认为这才是决定成功人士与其他人不同的关键因素。成功与情商的联系非常密切，几乎90%的成功人士都拥有超高的情商水平。 Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results. 情商是我们每个人内在的某种无形的“东西”。它影响着我们如何控制自己的行为，处理社交关系，以及为达到正面效果而做出的个人抉择。 | 
