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When it comes to the roles of the office, managers talk and employees listen. 每当谈论办公室地位的时候，总是经理侃侃而谈，而员工只能竖起耳朵听。 Right? 对吗？ In many situations, that’s true. Managers give instructions, provide coaching, and convey department and individual goals. 在很多情况下，这是对的。经理给予指令，对员工进行培训，还有传达部门和个人的工作目标。 But listening as a manager is just as important. Listening is your key to finding out what makes your employees excited to come to work — or what is pushing them out the door. Listening reveals the truth behind your employees’ workloads, as well as what you can do to help them succeed. 但作为一名管理者，去听取他人的意见也是同样重要的。倾听员工意见是探寻员工工作动力的关键——或者找出逼迫他们离开工作的原因。倾听意见可以了解员工工作量背后的真实情况，以及你所能为他们事业成功给予的帮助。 So, I find it’s better to proactively listen to what your employees are saying — even if it involves a little detective work — so you can get to the bottom of it and better manage your team. Here are some key issues to listen for. 所以，笔者认为很应该听取员工的需求——即使这需要一点点的侦查工作——不过你的确可以深入地了解员工的情况，从而有助更好地管理团队。下面这些就是员工最想表达的想法，你应该重视。 | 
