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Not all conflict is bad. When the disagreement is about things, processes, or tasks, getting into it can be quite productive. But when it becomes a personal issue with another person, it can damage your working relationship and your career. 并不是所有冲突都不好。当事情、流程或任务出现分歧时，深入讨论会很有成效。但如果是与别人的私人问题，争执会伤害你的人际关系和事业。 Even if the other party is “wrong” and you are “right” (though this is less often the case than we like to think!), your actions impact the situation… for better or for worse. For the most productive outcome, try going through the following steps before resorting to negative coping strategies: 即使对方是“错误的”，你是“正确的”（虽然这种情况发生的频率比我们想的更少），你的行动会影响事态——变得更好或者更糟。为了最有效的结果，在用消极的应对策略前尝试以下步骤： 1. Find the Positive 1. 找到积极的一面 When seething with hate or anger, it is much more likely we will cross the line, or otherwise exercise poor judgment. Get control over your emotions by thinking of good things this person has done in the past, considering why you want to maintain a good relationship in the future, and (cliche as it sounds) finding the bright side of the situation. 当怀着满腔仇恨或愤怒时，我们更有可能失去理智或者判断失误。想想这个人以前做的好事，考虑下你为什么想和他保持良好的关系，以及（听着像陈词滥调）找到事情积极的方面，这样能控制住你的情绪。 | 
