The first and most important truth any leader must understand is that the human beings who work inside every kind of organization possess unlimited potential. They have the ability to solve any problem and to respond to unforeseen circumstances. 任何一位领导者首先需要知道的最重要的一条真理是:任何公司内工作的人都有无限的潜力。他们能够解决任何问题,应对任何无法预测的情况。 The problem: most organizations today are unable to tap into that limitless human potential because of a series of self-imposed boundaries. Unlocking this potential means challenging the many assumptions that we have about work today: the incontestability of hierarchy, the importance of putting in time in the office, semi-annual employee reviews, valuing the voice of the customer but not of the employee, and the restriction of vital information to preserve rank. 可目前的问题在于:因为一些自我强加的条条框框,大多数公司无法挖掘员工的潜力。要释放员工的潜力,就意味着要挑战我们对于工作的许多想当然的观点:比如等级制度的不可否认性,在办公室投入时间的重要性,半年一次的员工评估,重视客户的声音而忽视员工的意见,以及为了维持级别而对关键信息采取保密措施等等。 |