Samsung issued an apology to Chinese consumers on Wednesday after China's state-run media criticized the Korean electronics giant for selling handsets with allegedly faulty memory chips. The company offered to provide free repairs and extended warranties on seven models after a broadcast on the influential China Central Televisionon Tuesday reported how Samsung handsets, including the Galaxy S andGalaxy Noteseries, crash several times a day due to the memory chips. The report said the issue could be resolved with a $100 chip upgrade that was not covered under current warranties. In a statementposted to Samsung's China Web site, the electronics giant apologized for the inconvenience, which it blamed on "management problems." It also pledged to repair affected devices, refunds on previously-repaired devices, and replacement handsets in some cases. |