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Waiting in a call centre phone queue for more than five minutes and 58 seconds is bad for your health, new research shows. Experts found callers' stress levels and blood pressure rise dangerously high as they become frustrated with the delay in getting through. 一项新的研究表明，在电话呼叫中心排队等候超过5分58秒，对健康有害。专家发现，当接通被延迟时，打电话者会觉得很沮丧，他们的精神压力和血压会上升到非常危险的高度。 Dr Roger Henderson, a stress expert and GP said: “We live in an age where for many people time is the most valuable commodity of all. More and more people are unwilling to wait. ‘I call this phenomenon ‘speed greed’, which reflects our growing demand for instantly access to information and service. ‘It is part of human nature to rarely be satisfied with what we have in life.” 压力专家、全科医生罗杰·亨德森汉德森博士说：“在我们生活时代里，对许多人来说，时间是最宝贵的商品。越来越多的人不愿意等待。我把这种现象称为‘速度贪婪’，它反应了我们日益增长的、对立即获得信息及服务的需要。这是人性的一部分，极少满足于我们已经拥有的生活。” Dr Henderson said other symptoms of queue induced stress include a racing heartbeat, sweaty palms and headaches. This could develop into a more serious medical condition such high blood pressure, chronic anxiety, stomach and bowel upsets - or even the breakdown of relationship, he warned. | 
