1. You show empathy through apologies 1.通过道歉表达同情 Apologizing for something you can’t control may be illogical, but it can make you seem more trustworthy. Researchers say offering a superfluous apology portrays empathy and concern for the listener, which increase the listener’s trust in the speaker. 为了某件你无法控制的事道歉可能有点不合逻辑,但可以让你看起来更值得信任。研究人员说不必要的道歉能表达对听者的同情和关心,这会增加听者对说话人的信任。 2. You mirror their body language 2.模仿他们的肢体语言 A study found that when MBA students were asked to subtly mirror a partner in a negotiation exercise—for example, resting their elbow on the table if the other individual did—the two reached a deal 67 percent of the time. Students who were told not to mirror only reached a deal 12.5 percent of the time. 一项研究发现让一群工商管理硕士在谈判练习时巧妙地模仿对方的动作,比如如果对方把肘部放在桌上,他们也那样做,双方达成协议的概率是67%。被告知不要模仿的人成功率仅为12.5%。 3. You’re not afraid to be a little embarrassed 3.有点尴尬也无需害怕 Blushing a little could benefit your relationships. In a study, researchers showed participants a video of a man being told he received a perfect score on a test. Some participants saw the man respond with embarrassment, while others saw him respond with pride. When the participants played games to measure their trust with the man, those who had seen him respond in an embarrassed manner trusted him more. |