A China Construction Bank (CCB) branch on Kiukiang Road, Shanghai, is the first "unmanned bank" on the Chinese mainland with its opening last Monday. 中国建设银行位于上海的九江路支行上周一开门迎客,这家银行是中国大陆首家“无人银行”。 Instead of being approached by human personnel, the bank foyer is staffed by a robot, which serves as the bank lobby manager, and is able to communicate with customers to meet their needs and solve their problems. 在银行大厅迎客的不是人类员工,而是作为银行大堂经理配备的一个机器人,它能与客户交流互动以满足其需要并解决其问题。 |