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专题四 说明文 专项强化·训练 A Every fast-food employee knows that the drive-through window is the worst position.The window sticks with constant ice;the roar of engines hurts your 1 ;your words are lost in the howling wind. On a 2 afternoon,everything changed. Every once in a while,the sub-zero temperatures seal a 3 windows shut.Drivers don’t exactly enjoy having to stand outside in the cold, 4 their orders into a speaker box,when they expect to drive through on their heated leather seats.In such cases,most customers tend to show their annoyance to the employees. This woman was 5 . “I’ll get the next car’s 6 as well,”she said as she came up to the window to pay.She stood outside, 7 much snow on her hair.Though she was obviously freezing,her bright 8 lit up her face like a fire. “You can’t 9 their drinks,”I said,confused and tired. “No,but I’ll buy them,”she said. Completely puzzled,I charged her as 10 ,and when the next customer arrived at the window I explained what had just happened.I watched as his 11 changed—first angry to be out in the cold,then 12 at the random act of kindness,and finally,delighted by his 13 . “I suppose I’ll pay for the next order then,”he replied,nodding and waving at the impatient driver 14 him.He 15 over the cash and received his pre-paid hot drink. | 
