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情景交际几乎是每年各地高考必考的内容。高考对这部分内容的考查主要以单项选择的形式体现，而且所设置题目的语境真实，考查灵活。其考点主要集中在：打电话、感谢和应答、劝告和建议、提供帮助及表示道歉等。 一、打电话的常用语 Hello！ Is...in？/May (Could) I speak to...？/Is that ...speaking？/Hold on， please./Hold the line， please./Hello，who is it？/Can I take a message for...？/Hello，this is...speaking./Hello，Mary speaking./I called to tell(ask) you... 二、提供帮助和应答的常用语 1.What can I do for you？/Can (Could) I help you (with the box)？/Would you like me to do sth.？/Is there anything else I can do for you？/Do you want me to...？/Anything else I can do for you？/What else can I do for you？ /Would you like some help？/let me carry it for you，OK？ 2.Thanks，that would be nice(fine)./That's very kind of you./Thank you for your help./Yes，please. 3.No，thanks(thank you).I can manage it myself./Thank you all the same./That's very kind of you，but I can manage it myself./It's all right.Thank you. [注意] 接受帮助时不能说“Yes，you can/may.”。 [注意] 拒绝帮助时不能说“No，you can't.”，以免显得十分无礼。 三、感谢和应答的常用语 1.Thank you (very much)./Thanks a lot./Thanks | 
