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分享一个知识点： Reader question: In the following passage, what does “extra mile” mean? Sean is a great guy, excellent Moderator that goes that extra mile to assist our users with whatever issues they are facing. He has mediated several very difficult disputes with a positive outcome. My comments: It means Sean does more than the minimum that’s required of him. In other words, he does something extra for customers. For instance, if you ask Sean to fix something for you, he doesn’t just say: “I don’t know,” or “It’s not my responsibility,” or “Go to Jim”, or “ask Jill for Jim’s phone number” or similar such. Instead, Sean will fix it for you or at least take you to Jim directly without having you, say, travel another floor or so in search of Jill, who might have taken the day off after all. Anyways, “extra mile” stands for “an extra effort” and it often is what makes the difference. Many a person has remarked that the secret to their success is nothing more than “going the extra mile”, doing a little more than would other people. In travel, you can imagine what it means to go the extra mile. Climbing a mountain, for instance, if you bother to go the extra mile while others choose to stop and take a rest, you’re guaranteed a special scene, one which nobody else would be able to see. It’s often a better view, too, natural, pristine and uncontaminated – precisely because most people are too tired or too unadventurous to travel this far. | 
