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一、投诉信 Dear ______, ①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition,______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）. ⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 二、求职信 Dear Sir or Madam, ①I write this letter to apply for the position that you have advertised in ______（报纸名称）of______（广告发布时间）. ②Not only do I have the qualifications for this job, but I also have the right personality fora ______（工作名称）. ③In the one hand, ______（第一个原因）. ④On the other hand,______（另一个原因）. ⑤Should you grant me a personal interview, I would be most grateful. ⑥If you need to know more about me, please feel free to contact me at any time at ______（电话号码）. | 
