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生活咨询内容广泛，有预定门票、餐桌定位：外出用餐、商店书店等公共场所的营业时间咨询 1)常用词汇 make a reservation预定 confirm a reservation确认预定 cancel ones reservation取消预定 frist come,frist serve先到先服务原则 layover/stopover中途停留 timetable时刻表 fare票价 toll通行费 saver ticket优惠票 open ticket开放机票 one-way ticket单程票 round-trip ticket往返票 airport tax机场税 duty-free shop免税店 excess charge超重 vacant seat空座 direct/non-stop flight直达航班 connecting-flight转机 book预定 destination目的地 frist class头等仓 business class商务仓 economy class经济仓 van中巴 shuttle bus班车 airport limousine机场大巴 berth铺位(火车上) pullman卧铺车 scenic spot景点 extra charge/surcharge附加费 fulling-booked满了 seat arrangement/assignment定座 E.T.A(estimated time of arrival)预计到达时间 E.T.D(estimated time of departure)预计起飞时间 2)常用句型 Id like to book______________________? Id like to order_____________________? | 
