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道歉信通常包括三部分内容：1、表示歉意，道歉的原由;2、出现差错的原因，提出弥补措施;3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。 写作三步曲： 表示歉意说明具体原因、提出补救办法再次致歉，希望得到理解。 注意： 理由要尽量合理，违反生活常识将导致扣分;尽量提供一个合适的补救办法，使行文更加顺畅。 范文解析： Directions: You were unable to attend Mr. Smiths examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize. Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use Wang Hua instead. Do not write the address. Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. | 
