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69. Whether the ability to work with others is more important than specific knowledge and technical competence depends on the specific job as well as the complexity of the jobs technical aspects. In general, however, social skills are more critical than technical competence to the ultimate success of an organizational unit. Admittedly, some level of technical competence and specific knowledge is needed to perform any job. Without some knowledge of the systems, procedures, and vocabulary used in ones department or division, an employee cannot communicate effectively with peers or contribute meaningfully to team goals. By the same token, however, nearly every job―even those in which technical ability would seem to be of paramount importance―calls for some skill in working with other employees. Computer programmers, for example, work in teams to develop products according to agreed-upon specifications and timelines. Scientists and researchers must collaborate to establish common goals and to coordinate efforts. Even teachers, who are autonomous in the classroom, must serve on committees and coordinate activities with administrators and other teachers. Moreover, employees can generally learn technical skills and gain specific | 
