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第五课时 Section Two ( Questions 1822 ) you will hear another five short pieces. For each piece, decide what the speaker is trying to do. Write one letter ( AH ) next to the number of the piece. You will hear the five pieces twice. 18._________________ 19._________________ 20._________________ 21._________________ 22._________________ A place an order B make a complaint C change an appointment D give a warning E explain a delay F thank someone G make an arrangement H reject an offer 答案：BGFEC Tape scripts: 18. This is the third time Ive called about this. Its a complete waste of my time and my staffs time. When we ordered the photocopier from you, you assured us it would be installed by one of your engineers and set up ready for use. Well, all your engineer basically did is plug it in and that was that. And now every time we switch it on, we get a warning message. But we dont know what it means because your man didnt even leave us a copy of the manual. | 
