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课程名称：Making a Return 退货 课程介绍：A customer tries to return something to a store. 一名顾客试图退货 A:Excuse me. Can you help me please? 打扰一下。可不可以请您帮我个忙? B:Yes. What can I do for you? 是的。我能帮你什么呢? A:Id like to return this product. 我想退货。 B:What appears to be wrong with it? 出什么问题了? A:Theres nothing wrong with it. However, I dont like the color. 没出什么问题。不过，我不喜欢这颜色。 B:Can I see your receipt, please? 我能看看你的收据吗? A:Im sorry, I lost it. I bought it last Friday. Can you look up the details of the sale? 对不起，我弄丢了。我是上周五买的，你能不能帮我查查销售记录? B:I dont have those details, Im sorry. 我们没有那些记录。很抱歉! A:So what can I do? 那么我该怎么办? B:Im sorry. I cant help you without a proof of purchase. 很抱歉。没有购货单的话，我帮不了你。 A:Ill go home and look for it, then Ill be back. | 
