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Task1: You rent a house through an agency. The heating system has stopped working. You phoned the agency a week ago but it has still not been mended. Write a letter to the agency. Explain the situation and tell them what you want them to do about it. To: mr. S. Brown, Manager Best Agency Ltd., 35, Willow av., Greencity, Russia. Tel: 345-46-76 Fax: 534-87-78 Telex: 657-78-89 e-mail: local_authority@netFrom: Helen Apple, 13, Willow Av., Greencity, Russia. Tel: 345-46-70 Dear Sir, I am writing to you to inform you my heating system hasnt been working since the 5 th of December this year. I contacted your company and explained mr. S. Switch on the 7 th of November that my heating system has stooped working. But the situation hasnt changed till now. The reason why it happened is not clear for me. Besides I have no possibility to repair the heating system myself and my waiting for the heating is very unpleasant for me and my family. To say more, the weather was really cold and I had to buy necessary warm clothes and a thick carpet to keep warm in the flat. I have bought a minimum of necessities: a sweater - $107.34 pants - $38.67 | 
