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题目： You have recently made a purchase from the local department store. However, when you arrived home, you found a faultwith it. Write a letter to the manager, say what the product is, explain the problem and say what youd like to be done about it. 范文： Dear Sir or Madam, Im writing to complain about the recent purchase of a woolensweater from your department store on Philip Street, on August 25, 2007. 亲爱的先生、女士： 我写此信是要就我 2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。 I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretchedout of shape and no longer fits. 我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。 I phoned the store last Tuesday and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner. | 
