当你跟别人发生分歧的时候,你会怎么处理? 是装做没有事情发生? 是自己生闷气? 是就此跟朋友绝交? 还是跟对方坐下来好好谈谈,努力解决分歧呢? 如果你选择最后一个解决方案,Bingo! 这就是我们今天要教的习惯用语:Clear the air. To clear the air 清除两人间不愉快的气氛,其实就是“消除隔阂的意思。每次我要是和朋友有什么不愉快我都会这么做,clear the air. 坦诚地谈谈问题,其实你们会发现,没有什么是不能解决的。说到这,你是不是也有写电子邮件被误解的时候? 下面的例子里,一个领导要告诉我们,如果下属误解了他的邮件他会怎么做,让我们来听听看: "One of my assistants got really upset with me over an e-mail I wrote her. She felt that I was criticizing her for not doing her job right. But my intent was to offer some helpful suggestions. I've invited her out for coffee this afternoon. I'd like to CLEAR THE AIR. I'm hoping to explain what I meant, so that she doesn't feel upset anymore." [这段话是说: 因为我写的一封电子邮件,我的一名助理很不高兴。她以为我是在批评她工作做得不好,但实际上我只是想给她提一些建议。我邀请她下午一起去喝咖啡。我想跟她消除隔阂,解释一下我真正的意思,希望她不再难过了。] |