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第1课：打电话之服务电话 - 12 预约服务 【对话4：打电话为晚餐预定桌位（预定成功）】 Good afternoon. Reservation desk. What can I do for you? Good afternoon. I’d like to book a table for tonight. Okay. Could I have your name and your phone number, please? Greg Smith. 712-890-2345. Thank you. How many of you should we expect? I need a table for seven or eight people. No problem. I will reserve a table for 10. what time would you like your table? About 8pm. Very good. We’ll expect you then. Thanks a lot. 下午好，这里是预约柜台。我能为您做什么？ 下午好。我想为晚餐订桌位。 好的。您的名字和电话？ Greg Smith。7128902345. 谢谢。请问有几位客人？ 我需要一个可以坐下7或8个人的桌子。 没问题。我会为您留一个10人桌。您大概几点到？ 晚上8点左右。 好的。我们会准备好恭候您。 谢谢。 【对话5：打电话为晚餐预定桌位（桌位已满）】 Hello. This is the Palance Restaurant. Can I help you? Hi. I’d like to make dinner reservation for 6:30. I’m sorry. We’re completely booked for dinner tonight. I understand. Thanks. 您好。Palance酒店。我能帮您吗？ 你好。我想要定一个桌位，今晚6点半的。 | 
