第1课:打电话之商业电话 - 6 【对话7:电话销售】 Hello. This is the Stewart Resident. Hello. Is Mr. Stewart there? This is Mr. Stewart. Who’s this? I’m calling from Bell Canada. We are currently offering a great deal on long distance calling, only $17 a month. With this plan you get 500 minutes of long distance calls each month without any additional charges. I’m sorry. I’m not interested in it. Okay. Thanks. 您好。斯图尔特家。 您好。请问斯图尔特先生在吗? 我就是。您是哪位? 我来自贝尔公司。我们现在正在就长途电话业务搞促销,只要17美金一个月。您每个月可以享有500分钟的长途电话。 抱歉,我不感兴趣。 好的。谢谢。 【对话8:打电话更正账单错误】 Hello. Can I help you? I need to talk with someone about my bill. Okay. Hold on the line. James will be with you in just a moment. Thanks. Hi, this is James in customer sevice. What can I do for you? Hi, James. The bill I received yesterday for my home cable TV service is wrong. What’s your account number? 200508. Okay. The reqular monthly charge should be $65. Right. But yesterday I got a bill for $85. The cable TV company charged you an extra $20 because of your late payments for the last two months. |