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[口语技巧] 第1课 商业电话-6

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第1课:打电话之商业电话 - 6

【对话7:电话销售】

Hello. This is the Stewart Resident.

Hello. Is Mr. Stewart there?

This is Mr. Stewart. Who’s this?

I’m calling from Bell Canada. We are currently offering a great deal on long distance calling, only $17 a month. With this plan you get 500 minutes of long distance calls each month without any additional charges.

I’m sorry. I’m not interested in it.

Okay. Thanks.

您好。斯图尔特家。

您好。请问斯图尔特先生在吗?

我就是。您是哪位?

我来自贝尔公司。我们现在正在就长途电话业务搞促销,只要17美金一个月。您每个月可以享有500分钟的长途电话。

抱歉,我不感兴趣。

好的。谢谢。

【对话8:打电话更正账单错误】

Hello. Can I help you?

I need to talk with someone about my bill.

Okay. Hold on the line. James will be with you in just a moment.

Thanks.

Hi, this is James in customer sevice. What can I do for you?

Hi, James. The bill I received yesterday for my home cable TV service is wrong.

What’s your account number?

200508.

Okay. The reqular monthly charge should be $65.

Right. But yesterday I got a bill for $85.

The cable TV company charged you an extra $20 because of your late payments for the last two months.

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