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第1课：打电话之取消服务 - 2 【对话2：打电话取消预定的宾馆】 Hello. Holiday Inn. How can I help you? Yes. I booked a single room in your hotel for this Friday. But I’m sorry to say that I have to cancel it. My wife is very sick now. I don’t think she’ll be able to travel by this Friday. Oh, I’m sorry to hear that. Thank you. Can I cancel my reservation? Certainly. May I have your name, please? My name is Tom Smith. Okay. I have canceled your reservation, Mr. Smith. Thank you very much. You’re welcome. I hope your wife is feeling better soon. 您好。这里是假日酒店。我能为您做什么？ 是这样的。我在你们那订了一个单人间，这周五的。但是我不得不取消这个预定。我妻子生病了，病得挺厉害的，我想她本周五不能旅行了。 很抱歉听到这个消息。 谢谢您的同情。我可以取消预定吗？ 当然。请问您的名字是？ 汤姆斯密斯。 好的。我已经取消了您的预定，斯密斯显示。 非常感谢。 不必客气。祝您的妻子早日康复。 | 
