英语口语频道为大家整理的商务英语口语900句:品质管理,供大家参考:) A: We have some quality-control problems, Mr. Zhang. We need to go to the source to work them out. B: What problem are you having, exactly? A: The complaint rate for our new product line is very high, almost eight percent. B: That is high. A: Yes. We keep finding problems when testing the sound boards. B: But your promotional materials claim the broads are the least expensive of their types on the market. A: The least expensive, but still fully functional. And we think that your factory needs to take measures to improve quality-control. B: That will involve additional expenses for us, which we will have to pass on to you as a rate hike. A: I am afraid that is not acceptable. Your contract says that you will deliver a product with a reject rate of less than six percent. B: Well, I will tell you what, Mr. Li. I will review the contract and talk with management. Then we will get together and hash this out. A:张先生,我们有一些品质管理的问题。我们必须找出问题的根源并且设法解决这些问题。 B:你们究竟有什么问题呢? A:我们对新产品的投诉率很高,几乎高达百分之八。 B:这的确很高。 A:没错。我们在测试声卡时一直在发现问题。 |