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这篇《购物英语口语对话：请问您的订单号是多少》，是特地为大家整理的，希望对大家有所帮助！ Lily： Hello, Customer Service. 你好，客服中心。 John： Hello. I bought the book "Home" from your website, but it misses some pages. 你好，我从你们网站买了一本《家》，但是页码不全。 Lily： Could you tell me your order number? 请问您的订单号是多少？ John： 4-4-9-8-3-2-6-7-6. 四四九八三二六七六。 Lily： OK, the title of the book is "Home", right? All the copies of this book have already been sold, but we can still offer you a refund. 哦，是《家》对吗？这本书已经卖完了，不过我们可以给您安排退货。 John： Alright, how can I get the refund? 好，怎么退呢？ Lily： A staff member will come to your house to issue you the refund, as soon as it's possible. 我们的工作人员会尽快上门给您退货。 John： OK. When exactly can I expect your staff member to arrive? 好的。大概什么时候会来呢？ Lily： There has been a large amount of orders recently, so it might take a few days. But we will try to make it within three days. | 
