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许多规模较大的公司都会有一个接待员，我们通常称作前台(receptionist)。可不要小瞧这个职位，前台的工作也是复杂多样的。而且有个好的前台对公司来说非常重要，因为前台是访客在公司接触到的第一个人，前台可是会左右客人对公司的第一印象哦。 Rose 就是 Modern Office Ltd。公司的前台，现在我们来看看她是怎样接待来访客人的吧。 Dialogue 1 Mr. Hussein 与 Rose 所在公司的销售经理 Mr. Shelli 预约在11:30会面，看 Rose 怎样接待如约前来的 Mr. Hussein。 ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? ROSE: Yes it is。 MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please? MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company。 ROSE: Let me see...Ah yes, Mr. Hussein. Please take a seat, Mr. Hussein. I'll tell the Manager's Secretary you are here。 (DIALS) MARIA: Mr. Shelli's Office。 ROSE: Hello Maria, this is Reception. Mr. Omar Hussein is here. He has an appointment with Mr. Shelli at 11:30. MARIA: Mr. Omar Hussein? ROSE: Yes, he's from the Gulf Trading Company。 MARIA: Oh, yes, that's right. I'll come and fetch him now。 | 
