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[职场英语] 职场英语:怎样做到职场人见人爱

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When a person meets you for the first time they ask themselves two questions. The answers to these two questions will have all sorts of knock-on effects for how they think about you and how they behave towards you

当别人与你第一次见面,他们都会问自己两个问题。这两个问题所得出答案决定了他们对你的看法和行动。

Professor Susan Fiske of Princeton University has shown that all social judgements can be boiled down to these two dimensions:

普林斯顿大学教授苏珊·菲斯克通过研究各种社会性判断,得出这些判断都能被总结成以下两个问题:

1.How warm is this person?

这个人有多热情?

The idea of warmth includes things like trustworthiness, friendliness, helpfulness, sociability and so on. Initial warmth judgements are made within a few seconds of meeting you

热情的定义包括可信度、友好度、有益性、社交性等等。这种最初的热情与否的判断在你与他人见面后几秒钟内就能得到答案。

2.How competent is this person?

这个人有没有能力?

Competency judgements take longer to form and include things like intelligence, creativity, perceived ability and so on

能力的判断需要花更长的时间来得出,能力包括了智力、创造力和领悟力等等。

Susan Fiske's research has looked at different cultures, times and types of social judgements, but these two concepts come up again and again in slightly different guises. Not only do we make these judgements about other people, but we frame their behaviour using these two questions

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