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Picture this: you're pumped to start your work day with a cup of coffee, when you see that your jerk co-worker has left the break room in shambles: grounds everywhere, dish soap oozing on the counter, half-opened sugar packets on the floor by the trash. 我们不妨设想一下这样一个情景：你正精神抖擞，打算给自己来杯咖啡，好开始一天的工作。然而，当你走进休息室，却发现里面已经被邋遢同事弄得一片狼藉——到处都是咖啡渣，香皂盒里满是香皂液，甚至都溢到了洗手台上，地面垃圾遍布，已经打开的糖包散落其间…… So frustrating. And if you're like most of us, the first thing you want to do is blow off steam. We think of venting as a transfer of heat; as "blowing off steam," meaning anger, which would otherwise stay inside, creating pressure which could cause us to explode at an inopportune moment. Venting is different than complaining, which means voicing a concern with the goal of changing something or addressing the cause of the problem. 这种事情实在让人无法忍受。如果和大多数人一样，你的第一反应肯定是大发雷霆。其实，发泄是一种能量的传递，想“大发脾气”是因为有怒火在胸中燃烧，如果不释放出来就会不断累积，直到最后某个时机一股脑爆发出来。发泄怒火和抱怨是两回事，抱怨的含义更多在于表达某种担忧，而最终目的是想做出改变或解决问题。 | 
