People who are loyal employees tend to earn more, according to the first large-scale study of loyalty and earnings, according to new research. 首次针对忠诚度和收入的大规模研究表明,忠诚的员工往往赚得更多。 The difference loyalty made to earnings was equivalent to the additional salary given for having an extra year of experience. 忠诚度造成的收入上的差异几乎和多一年工作经验所增加的薪水相同。 Previous research has found that worker loyalty lowers labour turnover costs and improves customer service, but this study claims it benefits employees too. 过去的研究已经发现,员工忠诚度能减少人员流动成本,并提高顾客服务质量。但这项研究也发现,这对员工也有好处。 Michigan State University researchers surveyed 10,800 employees in former socialist countries that introduced capitalist economies in the 1990s. 密歇根州立大学的研究者们调查了10800位前社会主义国家现为资本主义国家的员工。 ‘We know that firms realise financial gain from loyal workers, but we wanted to know if they share those benefits with the workers,’ said Susan Linz, lead author and professor of economics at the University. “我们知道公司能从忠诚的员工身上获得经济利润,但我们也想知道他们会不会和员工分享这些利润,”该大学经济学教授苏珊·林兹如是说。 |