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大约一个小时候后，Mr Kola打回电话，但是Mr Ballito外出了，Opal小姐接了电话，并答应将信息转达给Mr Ballito。Opal小姐根据Mr Kola提供的信息写了一份Miss Melita Fagurian的工作表现报告。Mr Ballito看后很满意，决定正式录用Miss Melita Fagurian。下面是他们之间的对话。 OPAL: Good morning. Mr Ballito's office. MR KOLA: Is Mr Ballito there? OPAL: May I ask who is calling please? MR KOLA: This is Mr Kola from the National Bank. OPAL: Oh, good morning, Mr Kola. I'm afraid Mr Ballito isn't in the office at the moment. Can I help you? MR KOLA: Is that Opal speaking? OPAL: Yes it is. MR KOLA: Oh, Mr Ballito said you would take a message if he wasn't in the office. OPAL: Yes, certainly, Mr Kola. MR KOLA: Well, Mr Ballito phoned me about an hour ago and asked for a reference for one of my shorthand typists, Melita Fagurian. Well, I've looked up her personal file and I have the information you want. Shall I dictate it to you now? OPAL: Oh, yes please. Then I can type it out ready for Mr Ballito when he comes back. MR KOLA: That'll be fine. Are you ready now? OPAL: Yes, I'm ready. MR KOLA: Good. Well. Miss Melita Fagurian, age 19... has worked here for the past two years. MR KOLA: Melita Fagurian has worked here for two years as a shorthand typist. Her attendance has been very good... You know, Opal, she's been absent only once. She was away for three days.I think she had a cold.It wasn't anything serious. Oh, er, have you got that? | 
