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在展位上，有位顾客向梅咨询旅游事务，打算预定旅游…… (M = May, C1= Customer1) M: Hello, can I help you? 你好，需要帮忙吗？ C1: Er, yes, I took a brochure yesterday and now I'd like to book a holiday please. 呃，是的。我昨天拿了一本宣传册，现在我想 M: OK, which holiday are you interested in? 好多，你对哪个旅游感兴趣？ C1: Em, this one here, on page 34. 嗯，这个，34页上的。 M: Ooh, yes, that one's on special offer. You get a 10 percent discount, is that the one? 哦，就是现在打特价的，九折，是这个吧？ C1: Yes, that's the one. 对，就是这个。 M: Good. Could you please fill in this booking form. We need your full address and a deposit of 20 percent. You can pay by cash or credit card or cheque. 好的。请您填一下这张预定单。请填您的详细地址并交付20%的定金。您可以用现金、信用卡或是支票支付。 C1: I'll need a receipt. 我要收据。 M: Yes, of course. And within a week you should receive confirmation of your booking. We then need to receive the balance at least ten days before the holiday begins. 当然。一周内您会收到我们的确认信息。请在旅游开始十天前交付余款。 C1: Thank you very much. 谢谢。 M: OK, if you'd like to fill in this form... | 
