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要热情。说话时保持微笑会有帮助。 Use a land line, and disable call waiting. Interruptions caused by dropped or incoming calls just add stress you don’t need. 使用固定电话，禁用呼叫等待。若面试被未接电话和正在呼入的电话打断，这会增加你的紧张感。 Have a list of questions prepared. Well-thought-out questions show you’re really interested in the company and the job. Also, have your resume in front of you. Make sure it’s the same version the interviewer has. 列出事先准备好的问题清单。如果有备而来，会显得你对该公司和该职位非常感兴趣。另外，把你的简历放在手边。保证这份简历与面试官手中的那份一样。 Match your style to the interviewer’s. If the interviewer uses a lot of technical terms and industry jargon, so should you. 迎合面试官的口味。如果面试官使用了很多技术术语和行话，那你也应该用。 Never interrupt. Silently count to two or three seconds after the interviewer stops talking before you start. 绝不要打断面试官。在面试官说完后，默数两到三秒再开口说话。 Avoid negative words. Banish negative verbs like ’can’t,’ ’haven’t’ and ’don’t’ from your vocabulary. Employers want people who can offer solutions, not potentially create problems. 避免使用否定词汇。不要使用否定动词，例如不能“、“没有以及“不这样的词汇。雇主要找能解决问题的人，而不是可能制造问题的人。 | 
