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Anny Smith D-90, 25th Street Clewiston, FL, 0510 Cell: (123) 459 9784 Email: smith.anny@example.com Career Profile: To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization. Professional strengths: Possess seven years of experience in customer service In-depth knowledge of basic operating systems Flexible, attention to detail and ability to learn quickly Possess excellent listening and responding skills Ability to handle multiple tasks and solve customer queries efficiently Possess good sales and customer service skills Excellent administrative and organizational skills Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues Highly initiative to manage a busy workload without close supervision Ability to build and maintain good relationship with customer Educational Summary and Certifications: Bachelor's degree in English from Daffodils Arts College in the year 19XX Master's degree in English Language from university of XYZ in the year 19XX Certification course in Communication skills from soft skills training center in the year 19XX | 
