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809．Did you work in a similar position before？ 你以前做过同样的工作吗？ 810． Yes．I have been with ABC Insurance Company for four years，and before that，I worked with the Pacific surveyor company as claim officer． 我在ABC保险公司干了四年，此前在太平洋验货公司做负责索赔的工作。 811．Could you tell me the usual procedures to handle such case？ 你能告诉我处理这类案件的一般程序吗？ 812．Yes，on the shipper's side，when the cargos arrived， all relevant documents will be forwarded to the consignee．Among other things， this party has to check carefully con－tent of the packing list and weight list． When cargos is found to be damaged of shortlanded, this party has to call for a joint survey by representatives of the shipping company and the insurance agent．Based on the survey report，they will lodge a claim for compensation．好的，在发货人方面， 当货物到达时，所有的文件必须送交给买货人。其中，当事人必须仔细查阅装箱单及重量单之内容，一旦发现货物损坏或缺少，当事人必须召集船务公司及保险公司双方之代表共同查验，根据查验报告，即可提出赔偿要求。 813．If you act as our representative what would you do to safeguard our interest？ 假设你身为我方代表，你将怎样做以维护我方利益？ | 
