|
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. SKILLS Human Resource Development:Articulate and effective communicator and trainer.Inspire a team commitment to company goals,management objectives and high quality performance standards. Computer systems:Skilled in use and development of data collection,and spreadsheet programs for accounting,statistical analysis and reporting functions.Assisted in computer systems installations and full training of employees. Troubleshooter:Analytical with and established track record for identifying complex problems;resourceful and inventive in developing and implementing creative solutions with enhanced sensitivity to cost,efficiency and deadlines. EXPERIENCE 1993-Present Silver Guard Insurance Agency TRAINING COORDINATOR Develop training curriculum,aids and materials to instruct staff in division operations,corporate policy and procedure,and to maintain on-going personnel development in knowledge of current practices,increase job performance skills and maintain quality assurance for al office operations. Conduct highly effective classroom sessions and hands-on training encompassing billing,benefits,insurance industry regulations and relevant legal issues. Specialize in investigating medical malpractice cases. 1991-1993 Orange community medical center MANAGER | 
