高效英文电子邮件的7条守则
<p><span word="Your">Your</span> <span word="clients">clients</span> <span word="and">and</span> <span word="colleagues">colleagues</span> <span word="don">don</span>’<span word="t">t</span> <span word="have">have</span> <span word="time">time</span> <span word="to">to</span> <span word="engage">engage</span> <span word="fully">fully</span> <span word="with">with</span> <span word="every">every</span> <span word="e">e</span>-<span word="mail">mail</span> <span word="they">they</span> <span word="get">get</span>. <span word="Some">Some</span> <span word="of">of</span> <span word="them">them</span> <span word="receive">receive</span> <span word="hundreds">hundreds</span> <span word="of">of</span> <span word="messages">messages</span> <span word="per">per</span> <span word="day">day</span>. <span word="That">That</span>’<span word="s">s</span> <span word="why">why</span> <span word="they">they</span> <span word="start">start</span> <span word="with">with</span> <span word="the">the</span> <span word="ones">ones</span> <span word="they">they</span> <span word="can">can</span> <span word="deal">deal</span> <span word="with">with</span> <span word="quickly">quickly</span>. <span word="They">They</span> <span word="may">may</span> <span word="never">never</span> <span word="get">get</span> <span word="around">around</span> <span word="to">to</span> <span word="answering">answering</span> — <span word="or">or</span> <span word="even">even</span> <span word="reading">reading</span> — <span word="the">the</span> <span word="rest">rest</span>.</p><p>无论是你的客户还是同事都不会有时间仔细查阅每一封收到的邮件。他们之中有些人每天会收到成百上千的消息。这就是他们会从那些能够快速处理的信息开始的原因。他们可能永远抽不出时间来答复——甚至阅读——剩下的那些。</p><p><span word="So">So</span> <span word="how">how</span> <span word="do">do</span> <span word="you">you</span> <span word="earn">earn</span> <span word="their">their</span> <span word="attention">attention</span>? <span word="Try">Try</span> <span word="these">these</span> <span word="tips">tips</span>:</p><p>那么应该如何赢得他们的注意呢？试试这些小妙招吧：</p><p><span word="Stick">Stick</span> <span word="to">to</span> <span word="standard">standard</span> <span word="capitalization">capitalization</span> <span word="and">and</span> <span word="punctuation">punctuation</span>. <span word="Conventions">Conventions</span> <span word="of">of</span> <span word="good">good</span> <span word="writing">writing</span> <span word="may">may</span> <span word="seem">seem</span> <span word="like">like</span> <span word="a">a</span> <span word="waste">waste</span> <span word="of">of</span> <span word="time">time</span> <span word="for">for</span> <span word="e">e</span>-<span word="mail">mail</span>, <span word="especially">especially</span> <span word="when">when</span> <span word="you">you</span>’<span word="re">re</span> <span word="tapping">tapping</span> <span word="out">out</span> <span word="messages">messages</span> <span word="on">on</span> <span word="a">a</span> <span word="handheld">handheld</span> <span word="device">device</span>. <span word="But">But</span> <span word="it">it</span>’<span word="s">s</span> <span word="a">a</span> <span word="matter">matter</span> <span word="of">of</span> <span word="getting">getting</span> <span word="things">things</span> <span word="right">right</span> — <span word="the">the</span> <span word="little">little</span> <span word="things">things</span>. <span word="Even">Even</span> <span word="if">if</span> <span word="people">people</span> <span word="in">in</span> <span word="your">your</span> <span word="group">group</span> <span word="don">don</span>’<span word="t">t</span> <span word="capitalize">capitalize</span> <span word="or">or</span> <span word="punctuate">punctuate</span> <span word="in">in</span> <span word="their">their</span> <span word="messages">messages</span>, <span word="stand">stand</span> <span word="out">out</span> <span word="as">as</span> <span word="someone">someone</span> <span word="who">who</span> <span word="does">does</span>. <span word="Rushed">Rushed</span> <span word="e">e</span>-<span word="mails">mails</span> <span word="that">that</span> <span word="violate">violate</span> <span word="the">the</span> <span word="basic">basic</span> <span word="norms">norms</span> <span word="of">of</span> <span word="written">written</span> <span word="language">language</span> <span word="bespeak">bespeak</span> <span word="carelessness">carelessness</span>. <span word="And">And</span> <span word="their">their</span> <span word="abbreviated">abbreviated</span> <span word="style">style</span> <span word="can">can</span> <span word="be">be</span> <span word="confusing">confusing</span>. <span word="It">It</span> <span word="takes">takes</span> <span word="less">less</span> <span word="time">time</span> <span word="to">to</span> <span word="write">write</span> <span word="a">a</span> <span word="clear">clear</span> <span word="message">message</span> <span word="the">the</span> <span word="first">first</span> <span word="time">time</span> <span word="around">around</span> <span word="than">than</span> <span word="it">it</span> <span word="does">does</span> <span word="to">to</span> <span word="follow">follow</span> <span word="up">up</span> <span word="to">to</span> <span word="explain">explain</span> <span word="what">what</span> <span word="you">you</span> <span word="meant">meant</span> <span word="to">to</span> <span word="say">say</span>.</p><p>坚持使用标准大写和标点符号。优良的写作传统对电子邮件而言看似是浪费时间，尤其是当你使用掌上设备敲打出信息的时候。但问题在于正确书写，包括细节。就算你们组的人并不在邮件中大写或加标点符号，这么做的人将会脱颖而出。那些仓促完成的电子邮件违背写作语言基本准则，显示出了作者的粗心大意。而且他们简略的写作风格又会令人费解。第一次就写一封清晰的邮件比接着解释你想说的要节约更多时间。</p>
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