高情商的人才有的18个特质
<p><span word="When">When</span> <span word="emotional">emotional</span> <span word="intelligence">intelligence</span> (<span word="EQ">EQ</span>) <span word="first">first</span> <span word="appeared">appeared</span> <span word="to">to</span> <span word="the">the</span> <span word="masses">masses</span>, <span word="it">it</span> <span word="served">served</span> <span word="as">as</span> <span word="the">the</span> <span word="missing">missing</span> <span word="link">link</span> <span word="in">in</span> <span word="a">a</span> <span word="peculiar">peculiar</span> <span word="finding">finding</span>: <span word="people">people</span> <span word="with">with</span> <span word="average">average</span> <span word="IQs">IQs</span> <span word="outperform">outperform</span> <span word="those">those</span> <span word="with">with</span> <span word="the">the</span> <span word="highest">highest</span> <span word="IQs">IQs</span> 70% <span word="of">of</span> <span word="the">the</span> <span word="time">time</span>. <span word="This">This</span> <span word="anomaly">anomaly</span> <span word="threw">threw</span> <span word="a">a</span> <span word="massive">massive</span> <span word="wrench">wrench</span> <span word="into">into</span> <span word="the">the</span> <span word="broadly">broadly</span> <span word="held">held</span> <span word="assumption">assumption</span> <span word="that">that</span> <span word="IQ">IQ</span> <span word="was">was</span> <span word="the">the</span> <span word="sole">sole</span> <span word="source">source</span> <span word="of">of</span> <span word="success">success</span>.</p><p>当情商（<span word="EQ">EQ</span>）初次出现在人们的话题时，通常是那些奇怪发现中所缺失的一环：拥有平均水平智商的人们通常都比高智商人士的表现更出色，比例达到70%。这种“不正常”的现象使得大量认为“智商是成功的唯一要素”的假设发生了改变。</p><p><span word="Decades">Decades</span> <span word="of">of</span> <span word="research">research</span> <span word="now">now</span> <span word="point">point</span> <span word="to">to</span> <span word="emotional">emotional</span> <span word="intelligence">intelligence</span> <span word="as">as</span> <span word="being">being</span> <span word="the">the</span> <span word="critical">critical</span> <span word="factor">factor</span> <span word="that">that</span> <span word="sets">sets</span> <span word="star">star</span> <span word="performers">performers</span> <span word="apart">apart</span> <span word="from">from</span> <span word="the">the</span> <span word="rest">rest</span> <span word="of">of</span> <span word="the">the</span> <span word="pack">pack</span>. <span word="The">The</span> <span word="connection">connection</span> <span word="is">is</span> <span word="so">so</span> <span word="strong">strong</span> <span word="that">that</span> 90% <span word="of">of</span> <span word="top">top</span> <span word="performers">performers</span> <span word="have">have</span> <span word="high">high</span> <span word="emotional">emotional</span> <span word="intelligence">intelligence</span>.</p><p>近几十年来的研究开始把重点转向情绪智商（情商），认为这才是决定成功人士与其他人不同的关键因素。成功与情商的联系非常密切，几乎90%的成功人士都拥有超高的情商水平。</p><p><span word="Emotional">Emotional</span> <span word="intelligence">intelligence</span> <span word="is">is</span> <span word="the">the</span> “<span word="something">something</span>” <span word="in">in</span> <span word="each">each</span> <span word="of">of</span> <span word="us">us</span> <span word="that">that</span> <span word="is">is</span> <span word="a">a</span> <span word="bit">bit</span> <span word="intangible">intangible</span>. <span word="It">It</span> <span word="affects">affects</span> <span word="how">how</span> <span word="we">we</span> <span word="manage">manage</span> <span word="behavior">behavior</span>, <span word="navigate">navigate</span> <span word="social">social</span> <span word="complexities">complexities</span>, <span word="and">and</span> <span word="make">make</span> <span word="personal">personal</span> <span word="decisions">decisions</span> <span word="to">to</span> <span word="achieve">achieve</span> <span word="positive">positive</span> <span word="results">results</span>.</p><p>情商是我们每个人内在的某种无形的“东西”。它影响着我们如何控制自己的行为，处理社交关系，以及为达到正面效果而做出的个人抉择。</p>
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