老板听我说！员工最想表达的4件事
<p><span word="When">When</span> <span word="it">it</span> <span word="comes">comes</span> <span word="to">to</span> <span word="the">the</span> <span word="roles">roles</span> <span word="of">of</span> <span word="the">the</span> <span word="office">office</span>, <span word="managers">managers</span> <span word="talk">talk</span> <span word="and">and</span> <span word="employees">employees</span> <span word="listen">listen</span>.</p><p>每当谈论办公室地位的时候，总是经理侃侃而谈，而员工只能竖起耳朵听。</p><p><span word="Right">Right</span>?</p><p>对吗？</p><p><span word="In">In</span> <span word="many">many</span> <span word="situations">situations</span>, <span word="that">that</span>’<span word="s">s</span> <span word="true">true</span>. <span word="Managers">Managers</span> <span word="give">give</span> <span word="instructions">instructions</span>, <span word="provide">provide</span> <span word="coaching">coaching</span>, <span word="and">and</span> <span word="convey">convey</span> <span word="department">department</span> <span word="and">and</span> <span word="individual">individual</span> <span word="goals">goals</span>.</p><p>在很多情况下，这是对的。经理给予指令，对员工进行培训，还有传达部门和个人的工作目标。</p><p><span word="But">But</span> <span word="listening">listening</span> <span word="as">as</span> <span word="a">a</span> <span word="manager">manager</span> <span word="is">is</span> <span word="just">just</span> <span word="as">as</span> <span word="important">important</span>. <span word="Listening">Listening</span> <span word="is">is</span> <span word="your">your</span> <span word="key">key</span> <span word="to">to</span> <span word="finding">finding</span> <span word="out">out</span> <span word="what">what</span> <span word="makes">makes</span> <span word="your">your</span> <span word="employees">employees</span> <span word="excited">excited</span> <span word="to">to</span> <span word="come">come</span> <span word="to">to</span> <span word="work">work</span> — <span word="or">or</span> <span word="what">what</span> <span word="is">is</span> <span word="pushing">pushing</span> <span word="them">them</span> <span word="out">out</span> <span word="the">the</span> <span word="door">door</span>. <span word="Listening">Listening</span> <span word="reveals">reveals</span> <span word="the">the</span> <span word="truth">truth</span> <span word="behind">behind</span> <span word="your">your</span> <span word="employees">employees</span>’ <span word="workloads">workloads</span>, <span word="as">as</span> <span word="well">well</span> <span word="as">as</span> <span word="what">what</span> <span word="you">you</span> <span word="can">can</span> <span word="do">do</span> <span word="to">to</span> <span word="help">help</span> <span word="them">them</span> <span word="succeed">succeed</span>.</p><p>但作为一名管理者，去听取他人的意见也是同样重要的。倾听员工意见是探寻员工工作动力的关键——或者找出逼迫他们离开工作的原因。倾听意见可以了解员工工作量背后的真实情况，以及你所能为他们事业成功给予的帮助。</p><p><span word="So">So</span>, <span word="I">I</span> <span word="find">find</span> <span word="it">it</span>’<span word="s">s</span> <span word="better">better</span> <span word="to">to</span> <span word="proactively">proactively</span> <span word="listen">listen</span> <span word="to">to</span> <span word="what">what</span> <span word="your">your</span> <span word="employees">employees</span> <span word="are">are</span> <span word="saying">saying</span> — <span word="even">even</span> <span word="if">if</span> <span word="it">it</span> <span word="involves">involves</span> <span word="a">a</span> <span word="little">little</span> <span word="detective">detective</span> <span word="work">work</span> — <span word="so">so</span> <span word="you">you</span> <span word="can">can</span> <span word="get">get</span> <span word="to">to</span> <span word="the">the</span> <span word="bottom">bottom</span> <span word="of">of</span> <span word="it">it</span> <span word="and">and</span> <span word="better">better</span> <span word="manage">manage</span> <span word="your">your</span> <span word="team">team</span>. <span word="Here">Here</span> <span word="are">are</span> <span word="some">some</span> <span word="key">key</span> <span word="issues">issues</span> <span word="to">to</span> <span word="listen">listen</span> <span word="for">for</span>.</p><p>所以，笔者认为很应该听取员工的需求——即使这需要一点点的侦查工作——不过你的确可以深入地了解员工的情况，从而有助更好地管理团队。下面这些就是员工最想表达的想法，你应该重视。</p>
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