2014考研英语作文万能模板应用文系列投诉信
<p> 1、审题-判断是个人书信事务公函</p><p> 决定：</p><p> 语域使用：正式：使用礼貌表达，不用缩略语</p><p> 半正式：可以使用缩略和口语表达</p><p> 非正式：<span word="It">It</span> <span word="depends">depends</span></p><p> 呼语： 特定的写信对象：<span word="Dear">Dear</span> <span word="XX">XX</span></p><p> 不明确收信人：<span word="Dear">Dear</span> <span word="Sir">Sir</span>/<span word="Madam">Madam</span>, <span word="or">or</span> <span word="To">To</span> <span word="Whom">Whom</span> <span word="It">It</span> <span word="May">May</span> <span word="Concern">Concern</span></p><p> 2、正文</p><p> 三段：写作目的段、细化段、感谢或者期待。</p><p> 3、各种信函内容安排</p><p> 2)投诉信</p><p> 与投诉信比较：仍然以提建议为主，无需赞扬，直接表明写信目的即提建议，最后无需感谢，只需表示期待改进。</p><p> <span word="A">A</span>.基本结构</p><p> <span word="Dear">Dear</span> <span word="XX">XX</span>/<span word="To">To</span> <span word="Whom">Whom</span> <span word="It">It</span> <span word="May">May</span> <span word="Concern">Concern</span>,</p><p> 第一段： 自我介绍，陈述事由，提出建议;</p><p> 第二段： 投诉细节;</p><p> 第三段： 期待改进。</p><p> <span word="Yours">Yours</span> <span word="sincerely">sincerely</span>,</p><p> <span word="Li">Li</span> <span word="Ming">Ming</span></p><p> <span word="B">B</span>.投诉信框架</p><p> <span word="Dear">Dear</span> <span word="XX">XX</span>/<span word="To">To</span> <span word="Whom">Whom</span> <span word="It">It</span> <span word="May">May</span> <span word="Concern">Concern</span>,</p><p> <span word="I">I</span> <span word="am">am</span> <span word="xxx">xxx</span> <span word="who">who</span>. <span word="I">I</span> <span word="am">am</span> <span word="writing">writing</span> <span word="to">to</span> <span word="express">express</span> <span word="my">my</span> <span word="dissatisfaction">dissatisfaction</span>/<span word="disappointment">disappointment</span> <span word="about">about</span>. 具体事由.</p><p> <span word="To">To</span> <span word="improve">improve</span> <span word="the">the</span> <span word="situation">situation</span>, <span word="it">it</span> <span word="is">is</span> <span word="advisable">advisable</span> <span word="for">for</span> <span word="you">you</span> <span word="to">to</span> <span word="take">take</span> <span word="the">the</span> <span word="following">following</span> <span word="measures">measures</span>.<span word="To">To</span> <span word="begin">begin</span> <span word="with">with</span>,细节一; <span word="Moreover">Moreover</span>, 细节二。</p>
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