第1课 取消服务-2
<p>第1课：打电话之取消服务 - 2</p><p>【对话2：打电话取消预定的宾馆】</p><p><span word="Hello">Hello</span>. <span word="Holiday">Holiday</span> <span word="Inn">Inn</span>. <span word="How">How</span> <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p><span word="Yes">Yes</span>. <span word="I">I</span> <span word="booked">booked</span> <span word="a">a</span> <span word="single">single</span> <span word="room">room</span> <span word="in">in</span> <span word="your">your</span> <span word="hotel">hotel</span> <span word="for">for</span> <span word="this">this</span> <span word="Friday">Friday</span>. <span word="But">But</span> <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="sorry">sorry</span> <span word="to">to</span> <span word="say">say</span> <span word="that">that</span> <span word="I">I</span> <span word="have">have</span> <span word="to">to</span> <span word="cancel">cancel</span> <span word="it">it</span>. <span word="My">My</span> <span word="wife">wife</span> <span word="is">is</span> <span word="very">very</span> <span word="sick">sick</span> <span word="now">now</span>. <span word="I">I</span> <span word="don">don</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="think">think</span> <span word="she">she</span>&<span word="rsquo">rsquo</span>;<span word="ll">ll</span> <span word="be">be</span> <span word="able">able</span> <span word="to">to</span> <span word="travel">travel</span> <span word="by">by</span> <span word="this">this</span> <span word="Friday">Friday</span>.</p><p><span word="Oh">Oh</span>, <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="sorry">sorry</span> <span word="to">to</span> <span word="hear">hear</span> <span word="that">that</span>.</p><p><span word="Thank">Thank</span> <span word="you">you</span>. <span word="Can">Can</span> <span word="I">I</span> <span word="cancel">cancel</span> <span word="my">my</span> <span word="reservation">reservation</span>?</p><p><span word="Certainly">Certainly</span>. <span word="May">May</span> <span word="I">I</span> <span word="have">have</span> <span word="your">your</span> <span word="name">name</span>, <span word="please">please</span>?</p><p><span word="My">My</span> <span word="name">name</span> <span word="is">is</span> <span word="Tom">Tom</span> <span word="Smith">Smith</span>.</p><p><span word="Okay">Okay</span>. <span word="I">I</span> <span word="have">have</span> <span word="canceled">canceled</span> <span word="your">your</span> <span word="reservation">reservation</span>, <span word="Mr">Mr</span>. <span word="Smith">Smith</span>.</p><p><span word="Thank">Thank</span> <span word="you">you</span> <span word="very">very</span> <span word="much">much</span>.</p><p><span word="You">You</span>&<span word="rsquo">rsquo</span>;<span word="re">re</span> <span word="welcome">welcome</span>. <span word="I">I</span> <span word="hope">hope</span> <span word="your">your</span> <span word="wife">wife</span> <span word="is">is</span> <span word="feeling">feeling</span> <span word="better">better</span> <span word="soon">soon</span>.</p><p>您好。这里是假日酒店。我能为您做什么？</p><p>是这样的。我在你们那订了一个单人间，这周五的。但是我不得不取消这个预定。我妻子生病了，病得挺厉害的，我想她本周五不能旅行了。</p><p>很抱歉听到这个消息。</p><p>谢谢您的同情。我可以取消预定吗？</p><p>当然。请问您的名字是？</p><p>汤姆斯密斯。</p><p>好的。我已经取消了您的预定，斯密斯显示。</p><p>非常感谢。</p><p>不必客气。祝您的妻子早日康复。</p>
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