商务口语：聚焦职场礼节
<p>陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。今天他收到一张通知，可是里面有一个词他不懂，他只知道让他去参加一个什么训练班。所以他就去请教公司里的美籍华人<span word="Mary">Mary</span> 。</p><p>(<span word="Office">Office</span> <span word="ambience">ambience</span>)</p><p><span word="C">C</span>：<span word="Excuse">Excuse</span> <span word="me">me</span>, <span word="Mary">Mary</span>, 请问通知上这个词是什么意思呀？<span word="E">E</span>-<span word="t">t</span>-<span word="i">i</span>-<span word="q">q</span>-<span word="u">u</span>-<span word="e">e</span>-<span word="t">t</span>-<span word="t">t</span>-<span word="e">e</span>。</p><p><span word="M">M</span>：<span word="Oh">Oh</span>, <span word="etiquette">etiquette</span>, 原来是法文，意思是礼节。</p><p><span word="C">C</span>: 噢，原来是要我去参加礼节训练班。 <span word="Mary">Mary</span>，这词是怎么发音的？</p><p><span word="M">M</span>：<span word="E">E</span>-<span word="ti">ti</span>-<span word="ket">ket</span>。<span word="Q">Q</span>-<span word="u">u</span>是发<span word="k">k</span>的音，而不是发<span word="q">q</span>的音，<span word="e">e</span>-<span word="ti">ti</span>-<span word="ket">ket</span>。</p><p><span word="C">C</span>：我们来公司工作，又不是来社交，为什么要讲礼节呀？</p><p><span word="M">M</span>：<span word="Etiquette">Etiquette</span> <span word="is">is</span> <span word="very">very</span> <span word="important">important</span> <span word="to">to</span> <span word="business">business</span>。一个公司的雇员对客户是不是很客气，有礼貌，这对经营有很大关系。</p><p><span word="C">C</span>：具体地说，这儿说的<span word="etiquette">etiquette</span>指些什么呢？</p><p><span word="M">M</span>：<span word="Etiquette">Etiquette</span> <span word="is">is</span> <span word="a">a</span> <span word="set">set</span> <span word="of">of</span> <span word="rules">rules</span> <span word="that">that</span> <span word="allow">allow</span> <span word="us">us</span> <span word="to">to</span> <span word="interact">interact</span> <span word="with">with</span> <span word="others">others</span> <span word="in">in</span> <span word="a">a</span> <span word="civilized">civilized</span> <span word="manner">manner</span>。</p><p><span word="C">C</span>：以文明的方式对待别人的一些原则。</p><p><span word="M">M</span>：具体地说就是<span word="treating">treating</span> <span word="other">other</span> <span word="people">people</span> <span word="with">with</span> <span word="courtesy">courtesy</span> <span word="and">and</span> <span word="respect">respect</span> <span word="and">and</span> <span word="making">making</span> <span word="them">them</span> <span word="feel">feel</span> <span word="comfortable">comfortable</span> <span word="with">with</span> <span word="you">you</span>.</p><p><span word="C">C</span>：嗯，(若有所思地) 对人要有礼貌，要尊敬别人，还要让人觉得和你在一起很自如。</p><p>这没问题，<span word="I">I</span>'<span word="m">m</span> <span word="always">always</span> <span word="polite">polite</span> <span word="and">and</span> <span word="courteous">courteous</span> <span word="to">to</span> <span word="others">others</span>。</p><p><span word="M">M</span>：但是，训练班讲的是西方礼节 - <span word="western">western</span> <span word="etiquette">etiquette</span>，和中国的礼节还不完全一样，因为两国有文化差异。</p>
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