接待客户（2）
<p>梅和托尼今天遇到的客户都比较棘手……</p><p>(<span word="M">M</span> = <span word="May">May</span>, <span word="T">T</span> = <span word="Tony">Tony</span>, <span word="C">C</span>1= <span word="Customer">Customer</span>1)</p><p>1）</p><p><span word="T">T</span>: <span word="Hello">Hello</span>, <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p>你好，需要帮忙吗？</p><p><span word="C">C</span>1: <span word="Er">Er</span>, <span word="yes">yes</span>, <span word="young">young</span> <span word="man">man</span>. <span word="I">I</span> <span word="want">want</span> <span word="a">a</span> <span word="holiday">holiday</span> <span word="in">in</span> <span word="Scotland">Scotland</span> <span word="please">please</span>. <span word="I">I</span> <span word="got">got</span> <span word="this">this</span> <span word="brochure">brochure</span> <span word="yesterday">yesterday</span> <span word="and">and</span> <span word="I">I</span> <span word="want">want</span> <span word="to">to</span> <span word="book">book</span> <span word="today">today</span>.</p><p>呃，是的，年轻人。我想去苏格兰旅游。我昨天拿了这本宣传册，今天想预定一下。</p><p><span word="T">T</span>: <span word="Em">Em</span>? <span word="Scotland">Scotland</span>? <span word="We">We</span> <span word="don">don</span>'<span word="t">t</span> <span word="do">do</span> <span word="holidays">holidays</span> <span word="in">in</span> <span word="Scotland">Scotland</span>, <span word="I">I</span>'<span word="m">m</span> <span word="afraid">afraid</span> <span word="madam">madam</span>.</p><p>呃？苏格兰？恐怕我们没有在苏格兰的旅游线路，夫人。</p><p><span word="C">C</span>1: <span word="But">But</span> <span word="it">it</span> <span word="says">says</span> <span word="in">in</span> <span word="your">your</span> <span word="brochure">brochure</span>, <span word="young">young</span> <span word="man">man</span>.</p><p>但是你们的宣传册里有啊，年轻人。</p><p><span word="T">T</span>: <span word="Em">Em</span>, <span word="let">let</span> <span word="me">me</span> <span word="see">see</span>. <span word="I">I</span>'<span word="m">m</span> <span word="sorry">sorry</span> <span word="madam">madam</span>, <span word="this">this</span> <span word="is">is</span> <span word="not">not</span> <span word="our">our</span> <span word="brochure">brochure</span>. <span word="I">I</span>'<span word="m">m</span> <span word="afraid">afraid</span> <span word="you">you</span>'<span word="ve">ve</span> <span word="made">made</span> <span word="a">a</span> <span word="mistake">mistake</span>.</p><p>哦，让我看一下。抱歉夫人，这不是我们的宣传册，恐怕你弄错了。</p><p><span word="C">C</span>1: <span word="Young">Young</span> <span word="man">man</span>, <span word="it">it</span> <span word="says">says</span> <span word="here">here</span>...</p><p>年轻人，在这儿……</p><p><span word="T">T</span>: <span word="I">I</span>'<span word="m">m</span> <span word="sorry">sorry</span>, <span word="I">I</span>'<span word="m">m</span> <span word="sorry">sorry</span>. <span word="Perhaps">Perhaps</span> <span word="you">you</span> <span word="could">could</span> <span word="try">try</span> '<span word="Norbrook">Norbrook</span> <span word="Holidays">Holidays</span>', <span word="over">over</span> <span word="there">there</span>?</p><p>抱歉，抱歉，我想你可以去<span word="Norbrook">Norbrook</span> <span word="Holidays">Holidays</span>旅游公司问一下，就在那边。</p><p><span word="C">C</span>1 [<span word="mumbling">mumbling</span> <span word="as">as</span> <span word="she">she</span> <span word="leaves">leaves</span>] <span word="Young">Young</span> <span word="people">people</span> <span word="nowadays">nowadays</span>...</p><p>现在的年轻人啊……</p><p><span word="M">M</span>: <span word="Oh">Oh</span> <span word="dear">dear</span>! <span word="This">This</span> <span word="conference">conference</span> <span word="hasn">hasn</span>'<span word="t">t</span> <span word="been">been</span> <span word="good">good</span> <span word="for">for</span> <span word="business">business</span>.</p><p>天啊！这个会展可真不怎么样！</p><p><span word="T">T</span>: <span word="No">No</span>, <span word="not">not</span> <span word="really">really</span>, <span word="it">it</span>'<span word="s">s</span> <span word="been">been</span> <span word="very">very</span> <span word="quiet">quiet</span> <span word="today">today</span>. <span word="We">We</span>'<span word="ve">ve</span> <span word="only">only</span> <span word="had">had</span> <span word="three">three</span> <span word="bookings">bookings</span> <span word="all">all</span> <span word="morning">morning</span>!</p>
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