接待客户（1）
<p>在展位上，有位顾客向梅咨询旅游事务，打算预定旅游……</p><p>(<span word="M">M</span> = <span word="May">May</span>, <span word="C">C</span>1= <span word="Customer">Customer</span>1)</p><p><span word="M">M</span>: <span word="Hello">Hello</span>, <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p>你好，需要帮忙吗？</p><p><span word="C">C</span>1: <span word="Er">Er</span>, <span word="yes">yes</span>, <span word="I">I</span> <span word="took">took</span> <span word="a">a</span> <span word="brochure">brochure</span> <span word="yesterday">yesterday</span> <span word="and">and</span> <span word="now">now</span> <span word="I">I</span>'<span word="d">d</span> <span word="like">like</span> <span word="to">to</span> <span word="book">book</span> <span word="a">a</span> <span word="holiday">holiday</span> <span word="please">please</span>.</p><p>呃，是的。我昨天拿了一本宣传册，现在我想</p><p><span word="M">M</span>: <span word="OK">OK</span>, <span word="which">which</span> <span word="holiday">holiday</span> <span word="are">are</span> <span word="you">you</span> <span word="interested">interested</span> <span word="in">in</span>?</p><p>好多，你对哪个旅游感兴趣？</p><p><span word="C">C</span>1: <span word="Em">Em</span>, <span word="this">this</span> <span word="one">one</span> <span word="here">here</span>, <span word="on">on</span> <span word="page">page</span> 34.</p><p>嗯，这个，34页上的。</p><p><span word="M">M</span>: <span word="Ooh">Ooh</span>, <span word="yes">yes</span>, <span word="that">that</span> <span word="one">one</span>'<span word="s">s</span> <span word="on">on</span> <span word="special">special</span> <span word="offer">offer</span>. <span word="You">You</span> <span word="get">get</span> <span word="a">a</span> 10 <span word="percent">percent</span> <span word="discount">discount</span>, <span word="is">is</span> <span word="that">that</span> <span word="the">the</span> <span word="one">one</span>?</p><p>哦，就是现在打特价的，九折，是这个吧？</p><p><span word="C">C</span>1: <span word="Yes">Yes</span>, <span word="that">that</span>'<span word="s">s</span> <span word="the">the</span> <span word="one">one</span>.</p><p>对，就是这个。</p><p><span word="M">M</span>: <span word="Good">Good</span>. <span word="Could">Could</span> <span word="you">you</span> <span word="please">please</span> <span word="fill">fill</span> <span word="in">in</span> <span word="this">this</span> <span word="booking">booking</span> <span word="form">form</span>. <span word="We">We</span> <span word="need">need</span> <span word="your">your</span> <span word="full">full</span> <span word="address">address</span> <span word="and">and</span> <span word="a">a</span> <span word="deposit">deposit</span> <span word="of">of</span> 20 <span word="percent">percent</span>. <span word="You">You</span> <span word="can">can</span> <span word="pay">pay</span> <span word="by">by</span> <span word="cash">cash</span> <span word="or">or</span> <span word="credit">credit</span> <span word="card">card</span> <span word="or">or</span> <span word="cheque">cheque</span>.</p><p>好的。请您填一下这张预定单。请填您的详细地址并交付20%的定金。您可以用现金、信用卡或是支票支付。</p><p><span word="C">C</span>1: <span word="I">I</span>'<span word="ll">ll</span> <span word="need">need</span> <span word="a">a</span> <span word="receipt">receipt</span>.</p><p>我要收据。</p><p><span word="M">M</span>: <span word="Yes">Yes</span>, <span word="of">of</span> <span word="course">course</span>. <span word="And">And</span> <span word="within">within</span> <span word="a">a</span> <span word="week">week</span> <span word="you">you</span> <span word="should">should</span> <span word="receive">receive</span> <span word="confirmation">confirmation</span> <span word="of">of</span> <span word="your">your</span> <span word="booking">booking</span>. <span word="We">We</span> <span word="then">then</span> <span word="need">need</span> <span word="to">to</span> <span word="receive">receive</span> <span word="the">the</span> <span word="balance">balance</span> <span word="at">at</span> <span word="least">least</span> <span word="ten">ten</span> <span word="days">days</span> <span word="before">before</span> <span word="the">the</span> <span word="holiday">holiday</span> <span word="begins">begins</span>.</p><p>当然。一周内您会收到我们的确认信息。请在旅游开始十天前交付余款。</p><p><span word="C">C</span>1: <span word="Thank">Thank</span> <span word="you">you</span> <span word="very">very</span> <span word="much">much</span>.</p><p>谢谢。</p><p><span word="M">M</span>: <span word="OK">OK</span>, <span word="if">if</span> <span word="you">you</span>'<span word="d">d</span> <span word="like">like</span> <span word="to">to</span> <span word="fill">fill</span> <span word="in">in</span> <span word="this">this</span> <span word="form">form</span>...</p>
页:
[1]