酒店处理投诉时的常用客套话
<p> 酒店处理投诉时的常用客套话：</p><p> 1 对于我的粗心大意我非常抱歉。</p><p> <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="awfully">awfully</span> <span word="sorry">sorry</span> <span word="for">for</span> <span word="my">my</span> <span word="carelessness">carelessness</span>.</p><p> 2先生请别激动，让我来想办法。</p><p> <span word="lease">lease</span> <span word="sir">sir</span> ,<span word="if">if</span> <span word="you">you</span> <span word="calm">calm</span> <span word="yourself">yourself</span>, <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="ll">ll</span> <span word="try">try</span> <span word="to">to</span> <span word="help">help</span> <span word="you">you</span>.</p><p> 3很抱歉，我们此刻不能答应您。我们明天给您回音。</p><p> <span word="We">We</span> <span word="are">are</span> <span word="sorry">sorry</span>, <span word="we">we</span> <span word="cannot">cannot</span> <span word="promise">promise</span> <span word="you">you</span> <span word="now">now</span>. <span word="Tomorrow">Tomorrow</span> <span word="we">we</span> <span word="shall">shall</span> <span word="let">let</span> <span word="you">you</span> <span word="know">know</span>.</p><p> 4我们当尽力为您解决问题!</p><p> <span word="we">we</span>&<span word="rsquo">rsquo</span>;<span word="ll">ll</span> <span word="try">try</span> <span word="our">our</span> <span word="best">best</span> <span word="to">to</span> <span word="solve">solve</span> <span word="the">the</span> <span word="problem">problem</span>.</p><p> 5非常抱歉,你应该把贵重物品寄存在接待处。</p><p> <span word="I">I</span> <span word="am">am</span> <span word="sorry">sorry</span> .<span word="you">you</span> <span word="should">should</span> <span word="have">have</span> <span word="deposited">deposited</span> <span word="valuables">valuables</span> <span word="with">with</span> <span word="the">the</span> <span word="reception">reception</span>.</p><p> 6 相信服务员并不是有意无礼，他只是可能没有听懂您的意思。</p><p> <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="sure">sure</span> <span word="the">the</span> <span word="waiter">waiter</span> <span word="didn">didn</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="mean">mean</span> <span word="to">to</span> <span word="be">be</span> <span word="rude">rude</span>. <span word="perhaps">perhaps</span> <span word="he">he</span> <span word="didn">didn</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="understand">understand</span> <span word="you">you</span> <span word="correctly">correctly</span>.</p><p> 7很抱歉，先生(小姐)。我想这里面可能有点误会。</p><p> <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="sorry">sorry</span> <span word="sir">sir</span>, <span word="there">there</span> <span word="must">must</span> <span word="be">be</span> <span word="some">some</span> <span word="misunderstanding">misunderstanding</span>.</p><p> 8 很抱歉，但情况已是如此，请坐一会儿,我尽快为您作安排。</p><p> <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="terribly">terribly</span> <span word="sorry">sorry</span>. <span word="but">but</span> <span word="that">that</span> <span word="is">is</span> <span word="the">the</span> <span word="situation">situation</span>. <span word="Please">Please</span> <span word="take">take</span> <span word="a">a</span> <span word="seat">seat</span>. <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="ll">ll</span> <span word="soon">soon</span> <span word="have">have</span> <span word="something">something</span> <span word="arranged">arranged</span> <span word="for">for</span> <span word="you">you</span>.</p>
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