投诉的信
<p><span word="Dear">Dear</span> <span word="Manager">Manager</span>: <span word="Much">Much</span> <span word="to">to</span> <span word="my">my</span> <span word="regret">regret</span> <span word="I">I</span> <span word="write">write</span> <span word="this">this</span> <span word="to">to</span> <span word="place">place</span> <span word="a">a</span> <span word="complalnt">complalnt</span> <span word="against">against</span> <span word="your">your</span> <span word="bad">bad</span> <span word="delivery">delivery</span> <span word="service">service</span> <span word="of">of</span> <span word="your">your</span> <span word="company">company</span>. <span word="The">The</span> <span word="Samsung">Samsung</span> <span word="tape">tape</span> <span word="recorder">recorder</span> <span word="model">model</span> <span word="number">number</span> <span word="JB">JB</span>/4703 <span word="that">that</span> <span word="I">I</span> <span word="ordered">ordered</span> <span word="from">from</span> <span word="your">your</span> <span word="company">company</span> <span word="on">on</span> <span word="Nov">Nov</span>. 1 <span word="arrived">arrived</span> <span word="yesterday">yesterday</span>. <span word="The">The</span> <span word="serial">serial</span> <span word="number">number</span> <span word="of">of</span> <span word="the">the</span> <span word="machine">machine</span> <span word="is">is</span> 4703 -0641. <span word="I">I</span> <span word="am">am</span> <span word="sorry">sorry</span> <span word="to">to</span> <span word="report">report</span> <span word="that">that</span> <span word="the">the</span> <span word="recorder">recorder</span> <span word="has">has</span> <span word="been">been</span> <span word="badly">badly</span> <span word="damaged">damaged</span>. <span word="There">There</span> <span word="was">was</span> <span word="no">no</span> <span word="unusual">unusual</span> <span word="damage">damage</span> <span word="to">to</span> <span word="the">the</span> <span word="packing">packing</span> <span word="case">case</span> <span word="but">but</span> <span word="when">when</span> <span word="I">I</span> <span word="opened">opened</span> <span word="it">it</span> <span word="I">I</span> <span word="fimnd">fimnd</span> <span word="that">that</span> <span word="the">the</span> <span word="lid">lid</span> <span word="of">of</span> <span word="the">the</span> <span word="recorder">recorder</span> <span word="had">had</span> <span word="been">been</span> <span word="cracked">cracked</span> <span word="and">and</span> <span word="that">that</span> <span word="thefront">thefront</span> <span word="surface">surface</span> <span word="of">of</span> <span word="the">the</span> <span word="machine">machine</span> <span word="had">had</span> <span word="been">been</span> <span word="scratched">scratched</span>. <span word="Since">Since</span> <span word="there">there</span> <span word="was">was</span> <span word="such">such</span> <span word="damage">damage</span> <span word="to">to</span> <span word="the">the</span> <span word="goods">goods</span> <span word="I">I</span> <span word="decided">decided</span> <span word="to">to</span> <span word="file">file</span> <span word="a">a</span> <span word="complaint">complaint</span> <span word="against">against</span> <span word="the">the</span> <span word="delivery">delivery</span> <span word="service">service</span>. <span word="Would">Would</span> <span word="you">you</span> <span word="please">please</span> <span word="let">let</span> <span word="me">me</span> <span word="know">know</span> <span word="whether">whether</span> <span word="I">I</span> <span word="should">should</span> <span word="return">return</span> <span word="the">the</span> <span word="recorder">recorder</span> <span word="to">to</span> <span word="you">you</span> <span word="for">for</span> <span word="a">a</span> <span word="replacement">replacement</span> <span word="or">or</span> <span word="if">if</span> <span word="you">you</span> <span word="have">have</span> <span word="an">an</span> <span word="authorized">authorized</span> <span word="service">service</span> <span word="representative">representative</span> <span word="here">here</span> <span word="to">to</span> <span word="which">which</span> <span word="I">I</span> <span word="should">should</span> <span word="take">take</span> <span word="it">it</span>? <span word="I">I</span> <span word="will">will</span> <span word="hold">hold</span> <span word="on">on</span> <span word="to">to</span> <span word="this">this</span> <span word="recorder">recorder</span> <span word="until">until</span> <span word="I">I</span> <span word="hear">hear</span> <span word="from">from</span> <span word="you">you</span>.<span word="Sincerely">Sincerely</span> <span word="yours">yours</span> <span word="Jonathan">Jonathan</span> <span word="Edwards">Edwards</span></p><p><span word="Dear">Dear</span> <span word="Manager">Manager</span>: <span word="Much">Much</span> <span word="to">to</span> <span word="my">my</span> <span word="regret">regret</span> <span word="I">I</span> <span word="write">write</span> <span word="this">this</span> <span word="to">to</span> <span word="place">place</span> <span word="a">a</span> <span word="complalnt">complalnt</span> <span word="against">against</span> <span word="your">your</span> <span word="bad">bad</span> <span word="delivery">delivery</span> <span word="service">service</span> <span word="of">of</span> <span word="your">your</span> <span word="company">company</span>. <span word="The">The</span> <span word="Samsung">Samsung</span> <span word="tape">tape</span> <span word="recorder">recorder</span> <span word="model">model</span> <span word="number">number</span> <span word="JB">JB</span>/4703 <span word="that">that</span> <span word="I">I</span> <span word="ordered">ordered</span> <span word="from">from</span> <span word="your">your</span> <span word="company">company</span> <span word="on">on</span> <span word="Nov">Nov</span>. 1 <span word="arrived">arrived</span> <span word="yesterday">yesterday</span>. <span word="The">The</span> <span word="serial">serial</span> <span word="number">number</span> <span word="of">of</span> <span word="the">the</span> <span word="machine">machine</span> <span word="is">is</span> 4703 -0641. <span word="I">I</span> <span word="am">am</span> <span word="sorry">sorry</span> <span word="to">to</span> <span word="report">report</span> <span word="that">that</span> <span word="the">the</span> <span word="recorder">recorder</span> <span word="has">has</span> <span word="been">been</span> <span word="badly">badly</span> <span word="damaged">damaged</span>. <span word="There">There</span> <span word="was">was</span> <span word="no">no</span><span word="unusual">unusual</span> <span word="damage">damage</span> <span word="to">to</span> <span word="the">the</span> <span word="packing">packing</span> <span word="case">case</span> <span word="but">but</span> <span word="when">when</span> <span word="I">I</span> <span word="opened">opened</span> <span word="it">it</span> <span word="I">I</span> <span word="fimnd">fimnd</span> <span word="that">that</span> <span word="the">the</span> <span word="lid">lid</span> <span word="of">of</span> <span word="the">the</span> <span word="recorder">recorder</span> <span word="had">had</span> <span word="been">been</span> <span word="cracked">cracked</span> <span word="and">and</span> <span word="that">that</span> <span word="thefront">thefront</span> <span word="surface">surface</span> <span word="of">of</span> <span word="the">the</span> <span word="machine">machine</span> <span word="had">had</span> <span word="been">been</span> <span word="scratched">scratched</span>. <span word="Since">Since</span> <span word="there">there</span> <span word="was">was</span> <span word="such">such</span> <span word="damage">damage</span> <span word="to">to</span> <span word="the">the</span> <span word="goods">goods</span> <span word="I">I</span> <span word="decided">decided</span> <span word="to">to</span> <span word="file">file</span> <span word="a">a</span> <span word="complaint">complaint</span> <span word="against">against</span> <span word="the">the</span> <span word="delivery">delivery</span> <span word="service">service</span>. <span word="Would">Would</span> <span word="you">you</span> <span word="please">please</span> <span word="let">let</span> <span word="me">me</span> <span word="know">know</span> <span word="whether">whether</span> <span word="I">I</span> <span word="should">should</span> <span word="return">return</span> <span word="the">the</span> <span word="recorder">recorder</span> <span word="to">to</span> <span word="you">you</span> <span word="for">for</span><span word="a">a</span> <span word="replacement">replacement</span> <span word="or">or</span> <span word="if">if</span> <span word="you">you</span> <span word="have">have</span> <span word="an">an</span> <span word="authorized">authorized</span> <span word="service">service</span> <span word="representative">representative</span> <span word="here">here</span> <span word="to">to</span> <span word="which">which</span> <span word="I">I</span> <span word="should">should</span> <span word="take">take</span> <span word="it">it</span>? <span word="I">I</span> <span word="will">will</span> <span word="hold">hold</span> <span word="on">on</span> <span word="to">to</span> <span word="this">this</span> <span word="recorder">recorder</span> <span word="until">until</span> <span word="I">I</span> <span word="hear">hear</span> <span word="from">from</span> <span word="you">you</span>.<span word="Sincerely">Sincerely</span> <span word="yours">yours</span> <span word="Jonathan">Jonathan</span> <span word="Edwards">Edwards</span></p>
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