网购7天无理由退货办法征求意见
<p>9月27日，工商总局公布《网络购买商品七日无理由退货实施办法》并向社会公开征求意见。《征求意见稿》明确，网络商品销售者应当履行七日无理由退货义务。经营者采用电视、电话、邮购等方式销售商品，参照本办法执行。办法自2017年3月15日起施行。</p><p>请看相关报道：</p><p><span word="China">China</span>'<span word="s">s</span> <span word="administration">administration</span> <span word="of">of</span> <span word="Industry">Industry</span> <span word="and">and</span> <span word="Commerce">Commerce</span> <span word="issued">issued</span> <span word="a">a</span> <span word="draft">draft</span> <span word="refund">refund</span> <span word="policy">policy</span> <span word="for">for</span> <span word="online">online</span> <span word="shopping">shopping</span> <span word="on">on</span> <span word="Wednesday">Wednesday</span>. <span word="The">The</span> <span word="policy">policy</span> <span word="was">was</span> <span word="issued">issued</span> <span word="to">to</span> <span word="solicit">solicit</span> <span word="public">public</span> <span word="opinion">opinion</span>.</p><p>工商总局周三（9月27日）发布网购退货办法草案，向社会公开征求意见。</p><p><span word="The">The</span> <span word="draft">draft</span> <span word="lays">lays</span> <span word="out">out</span> <span word="that">that</span> <span word="customers">customers</span> <span word="can">can</span> <span word="refund">refund</span> <span word="products">products</span> <span word="purchased">purchased</span> <span word="online">online</span> <span word="within">within</span> <span word="seven">seven</span> <span word="days">days</span>. <span word="The">The</span> <span word="customer">customer</span> <span word="can">can</span> <span word="return">return</span> <span word="products">products</span> <span word="without">without</span> <span word="giving">giving</span> <span word="reason">reason</span> <span word="and">and</span> <span word="they">they</span> <span word="must">must</span> <span word="be">be</span> <span word="responsible">responsible</span> <span word="for">for</span> <span word="the">the</span> <span word="return">return</span> <span word="shipping">shipping</span> <span word="fee">fee</span>.</p><p>草案规定，消费者网购商品七天之内可以无理由退货，但是要承担退货运费。</p><p>此次七天无理由退货办法涉及的不仅是网络购物（<span word="online">online</span> <span word="shopping">shopping</span>），经营者采用电视、电话、邮购等方式销售商品（<span word="TV">TV</span> <span word="shopping">shopping</span>, <span word="telephone">telephone</span> <span word="shopping">shopping</span> <span word="and">and</span> <span word="postal">postal</span> <span word="shopping">shopping</span>），也参照本办法执行。</p><p>虽然办法规定消费者可以无理由退货，但是有七种情形的商品不适用七日无理由退货规定：</p><p>消费者定做的商品（<span word="custom">custom</span>-<span word="made">made</span> <span word="products">products</span>）；</p><p>鲜活易腐的商品（<span word="fresh">fresh</span> <span word="or">or</span> <span word="perishable">perishable</span> <span word="goods">goods</span>）；</p>
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