国内英语资讯:Shanghai sees growing consumer complaints during Spring Festival holiday
<p><span word="SHANGHAI">SHANGHAI</span>, <span word="Feb">Feb</span>. 23-- <span word="Shanghai">Shanghai</span> <span word="reported">reported</span> <span word="increased">increased</span> <span word="consumer">consumer</span> <span word="complaints">complaints</span> <span word="on">on</span> <span word="the">the</span> <span word="city">city</span>'<span word="s">s</span> <span word="service">service</span> <span word="sector">sector</span> <span word="during">during</span> <span word="this">this</span> <span word="year">year</span>'<span word="s">s</span> <span word="Spring">Spring</span> <span word="Festival">Festival</span> <span word="holiday">holiday</span>, <span word="local">local</span> <span word="authorities">authorities</span> <span word="said">said</span> <span word="Friday">Friday</span>.</p><p><span word="During">During</span> <span word="the">the</span> <span word="week">week</span>-<span word="long">long</span> <span word="holiday">holiday</span> <span word="starting">starting</span> <span word="from">from</span> <span word="Feb">Feb</span>. 15, <span word="the">the</span> <span word="Shanghai">Shanghai</span> <span word="Consumer">Consumer</span> <span word="Council">Council</span> <span word="received">received</span> 517 <span word="consumer">consumer</span> <span word="complaints">complaints</span>, <span word="with">with</span> <span word="about">about</span> 70 <span word="percent">percent</span> <span word="for">for</span> <span word="services">services</span>.</p><p><span word="Among">Among</span> <span word="the">the</span> <span word="complaints">complaints</span>, 112 <span word="were">were</span> <span word="over">over</span> <span word="transport">transport</span> <span word="and">and</span> <span word="tourist">tourist</span> <span word="attraction">attraction</span> <span word="tickets">tickets</span>, <span word="up">up</span> 27.3 <span word="percent">percent</span> <span word="year">year</span> <span word="on">on</span> <span word="year">year</span>, <span word="and">and</span> 79 <span word="complaints">complaints</span> <span word="were">were</span> <span word="about">about</span> <span word="online">online</span> <span word="hotel">hotel</span> <span word="bookings">bookings</span>, <span word="up">up</span> 41.4 <span word="percent">percent</span>.</p><p><span word="Meanwhile">Meanwhile</span>, <span word="according">according</span> <span word="to">to</span> <span word="a">a</span> <span word="report">report</span> <span word="released">released</span> <span word="by">by</span> <span word="the">the</span> <span word="Shanghai">Shanghai</span> <span word="Municipal">Municipal</span> <span word="Tourism">Tourism</span> <span word="Administration">Administration</span>, <span word="the">the</span> <span word="number">number</span> <span word="of">of</span> <span word="complaints">complaints</span> <span word="over">over</span> <span word="travel">travel</span> <span word="services">services</span> <span word="rose">rose</span> 5.4 <span word="percent">percent</span> <span word="year">year</span> <span word="on">on</span> <span word="year">year</span>.</p><p><span word="Analysts">Analysts</span> <span word="said">said</span> <span word="service">service</span> <span word="quality">quality</span> <span word="had">had</span> <span word="become">become</span> <span word="a">a</span> <span word="growing">growing</span> <span word="concern">concern</span> <span word="for">for</span> <span word="Chinese">Chinese</span> <span word="consumers">consumers</span>, <span word="who">who</span> <span word="are">are</span> <span word="spending">spending</span> <span word="more">more</span> <span word="on">on</span> <span word="tourism">tourism</span>, <span word="cuisine">cuisine</span> <span word="and">and</span> <span word="entertainment">entertainment</span>.</p>
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