为何排队是种折磨?
<p><span word="Everyone">Everyone</span> <span word="hates">hates</span> <span word="to">to</span> <span word="wait">wait</span> <span word="in">in</span> <span word="lines">lines</span>. <span word="We">We</span> <span word="get">get</span> <span word="that">that</span> <span word="gnawing">gnawing</span> <span word="feeling">feeling</span> <span word="that">that</span> <span word="our">our</span> <span word="precious">precious</span> <span word="life">life</span> <span word="is">is</span> <span word="slipping">slipping</span> <span word="away">away</span> <span word="while">while</span> <span word="we">we</span>’<span word="re">re</span> <span word="doing">doing</span> <span word="something">something</span> <span word="so">so</span> <span word="meaningless">meaningless</span>. <span word="But">But</span> <span word="it">it</span>’<span word="s">s</span> <span word="not">not</span> <span word="always">always</span> <span word="the">the</span> <span word="length">length</span> <span word="of">of</span> <span word="the">the</span> <span word="wait">wait</span> <span word="we">we</span> <span word="find">find</span> <span word="so">so</span> <span word="unbearable">unbearable</span>. <span word="Some">Some</span> <span word="people">people</span> <span word="camp">camp</span> <span word="outside">outside</span> <span word="Apple">Apple</span> <span word="stores">stores</span> <span word="for">for</span> <span word="an">an</span> <span word="entire">entire</span> <span word="night">night</span> <span word="just">just</span> <span word="to">to</span> <span word="get">get</span> <span word="their">their</span> <span word="hands">hands</span> <span word="on">on</span> <span word="the">the</span> <span word="latest">latest</span> <span word="product">product</span>. <span word="But">But</span> <span word="waiting">waiting</span> 10 <span word="minutes">minutes</span> <span word="in">in</span> <span word="a">a</span> <span word="grocery">grocery</span> <span word="store">store</span> <span word="just">just</span> <span word="to">to</span> <span word="buy">buy</span> <span word="a">a</span> <span word="drink">drink</span>? <span word="Forget">Forget</span> <span word="it">it</span>.</p><p>人人都讨厌排队。我们为宝贵生命浪费在这些毫无意义的事情上而苦恼。但是漫长的等待并非总是那么让人无法忍受。一些人在苹果店外支起帐篷,用一整晚的时间换来最新的苹果产品。而在杂货店里等上十分钟,只为买瓶饮料?还是算了吧。</p><p><span word="Our">Our</span> <span word="behavior">behavior</span> <span word="when">when</span> <span word="waiting">waiting</span> <span word="is">is</span> <span word="only">only</span> <span word="partly">partly</span> <span word="defined">defined</span> <span word="by">by</span> <span word="the">the</span> <span word="length">length</span> <span word="of">of</span> <span word="the">the</span> <span word="wait">wait</span>. “<span word="Often">Often</span> <span word="the">the</span> <span word="psychology">psychology</span> <span word="of">of</span> <span word="queuing">queuing</span> <span word="is">is</span> <span word="more">more</span> <span word="important">important</span> <span word="than">than</span> <span word="the">the</span> <span word="statistics">statistics</span> <span word="of">of</span> <span word="the">the</span> <span word="wait">wait</span> <span word="itself">itself</span>,” <span word="notes">notes</span> <span word="the">the</span> <span word="MIT">MIT</span> <span word="researcher">researcher</span> <span word="Richard">Richard</span> <span word="Larson">Larson</span>. <span word="Larson">Larson</span>, <span word="also">also</span> <span word="known">known</span> <span word="as">as</span> <span word="Dr">Dr</span> <span word="Queue">Queue</span>, <span word="is">is</span> <span word="an">an</span> <span word="expert">expert</span> <span word="on">on</span> <span word="waiting">waiting</span> <span word="lines">lines</span>.</p><p>我们等待时的行为在一定程度上取决于等待时间的长短。“等待时的心理状态通常比等待时长本身更为重要,”麻省理工学院的研究员理查德•拉尔森说。拉森是知名的排队研究专家,被称为“排队博士”。</p><p><span word="One">One</span> <span word="apparent">apparent</span> <span word="aspect">aspect</span> <span word="of">of</span> <span word="queuing">queuing</span> <span word="psychology">psychology</span> <span word="is">is</span> <span word="that">that</span> <span word="we">we</span> <span word="get">get</span> <span word="bored">bored</span> <span word="when">when</span> <span word="we">we</span> <span word="wait">wait</span> <span word="in">in</span> <span word="line">line</span>. <span word="This">This</span> <span word="issue">issue</span> <span word="is">is</span> <span word="tackled">tackled</span> <span word="in">in</span> <span word="many">many</span> <span word="ways">ways</span>, <span word="from">from</span> <span word="magazines">magazines</span> <span word="in">in</span> <span word="hospital">hospital</span> <span word="waiting">waiting</span> <span word="rooms">rooms</span> <span word="to">to</span> <span word="mirrors">mirrors</span> <span word="in">in</span> <span word="elevators">elevators</span> <span word="so">so</span> <span word="that">that</span> <span word="we">we</span> <span word="can">can</span> <span word="check">check</span> <span word="our">our</span> <span word="appearance">appearance</span>.</p>
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